Help & Support
Find answers and get support
LIVE MONITORING
help
Getting Started
Learn the basics of Scrolla
account_circle
Account Management
Manage your profile and settings
videocam
Course Issues
Troubleshoot video and course problems
Frequently Asked Questions
How do I reset my password?
Go to login page and click "Forgot Password". Follow the instructions sent to your email.
Can I download courses for offline viewing?
Yes, you can download course materials on the course page if available.
How do I get a certificate?
Complete all course modules and pass the final assessment.
Can I refund a course?
Refunds are available within 30 days of purchase if you haven't completed more than 30% of the course.
Contact Support
Send us a message
Other ways to reach us
email
Email
support@scrolla.com
phone
Phone
+1 (555) 123-4567
schedule
Support Hours
Monday - Friday, 9 AM - 6 PM EST